How this works

You scanned a Site QR Code at a building site and signed in. This page explains what that did, what happens next, and what the emails are about. It is the same page for every builder and every site.

Scanning the Site QR Code

The Site QR Code on the fence records a visit: your name, your trade, the company you work for, your mobile number and your email address, against that site at that time. That record is what the builder keeps.

It is not an account. There is no password, nobody is logged in, and there is nothing to sign up for. This phone remembers what you typed, so the next Site QR Code you scan on it has your details in already — a different phone means typing them once more.

The builder asks for those details for two reasons: so they know who was on their site, and so they can reach you afterwards about paperwork. Your mobile number is the one that tells you apart from every other Dave on the job.

The induction

The induction is the safety rules, terms and site conditions you read and agree to before you start work. It belongs to the builder whose site you are standing at — not to us — and every one of their sites shows the same one.

You tick it the first time you sign in at a site. At that site you are not asked again unless the builder changes it. When they change it they are publishing a new version, and the version you agreed to is kept exactly as it was, so what you agreed to on the day cannot be edited afterwards.

Another of their sites asks you once, because what you agreed to is recorded against the site you were standing at rather than against the builder.

The questions

An induction carries questions. They are statements you are making about yourself, not a test with a correct answer, and nothing is marked.

A builder can nominate one answer as the one they want to know about. Answering that way flags your visit, which puts a highlight beside it in their list so somebody looks at it. That is the whole of what it does. It does not stop your sign-in, and it turns nobody away at the gate.

Turning up without your paperwork

Missing paperwork never stops you signing in. There is no gate here and no barrier — you sign in and you go to work.

What a builder requires from your trade becomes a Document Request the moment you sign in, and they ask you for it by email afterwards. The asking happens in your inbox, not at the fence.

Sending documents

A Document Request is one builder asking you for one kind of paperwork — a White Card, public liability insurance, an electrical licence. The email comes from that builder's name, and replying to it reaches them rather than us.

You send the document from the Upload Link in that email. A photo taken on your phone is fine, as long as the whole page is in the frame and you can read the writing.

If you send the wrong document, or the builder cannot read the one you sent, they reject it and say why. It goes back to being asked for and you can send another. Nothing is lost by getting it wrong the first time.

A document you upload is yours. It is shown to the builder who asked you for it and to nobody else. Another builder you work for is not shown it, is not told it exists, and is never named to you — your page for one builder says nothing about any other.

The Upload Link that opens your paperwork expires after a few weeks. It carries no password, so anybody holding that email would hold your paperwork — expiring it is what stops an old forwarded email being a way in.

When an Upload Link has expired the page says so and offers to send a fresh one. It goes to the email address you gave when you signed in, and nowhere else.

Emails

A builder waiting on documents sends reminders. One email covers everything that builder is waiting on, never one email per document, and they taper: they get further apart and then they stop. Nobody emails you forever.

Every reminder carries an unsubscribe link. Unsubscribing is your decision about your own address, so it stops every builder's mail rather than one builder's. You can still sign in at any site afterwards — you simply will not be emailed.